Frequently Asked Questions

Customer Service Questions

My product arrived warm, what do I do?
How do I cancel my order?
I received the wrong item, what do I do?
My order never arrived, what do I do?

Product Questions

What size is your Pizza Crust & how many come in a pack?
What size are your Sandwich Thins & how many come in a pack?
What are the ingredients in your products?
Are your products gluten free?
Is your parmesan cheese pasteurized?
Are your products keto friendly?
How much sodium is in your product(s)?
How many SmartPoints?

General Questions

Do you offer free shipping?
I can't find your products near me, can I request them in my local store?
Do you provide samples of your products?
How do I become a retailer?
Do you have an Affiliate Program?


Can I order your products in Canada?
Can I order your products internationally?


Can your products be frozen?
How long do your products last?